At Maxime Med, we want you to be satisfied with your purchase.

Eligibility for Refunds:

  • Products must be unused, unopened, and in original condition
  • Refund requests must be made within 14 days of delivery

How to Request a Refund:

  1. Contact us at [contact email] with your order number and reason for return
  2. We will review your request and provide instructions for returning the product

Processing Refunds:

  • Approved refunds will be issued to the original payment method
  • Shipping costs are non-refundable

Exchanges:
We currently do not offer direct product exchanges. You may place a new order after returning the original product.

Non-Refundable Items:

Digital downloads, gift cards, and personalized items are final sale